Step 1: The Contract


CONTRACT NUMBER:
CC25-034 Contract
CLIENT NAME: Melinda McArthur
BUSINESS NAME: Heatherlea Farm Shoppe
DATE: April 2nd, 2025.

Logo Asset Updates

HOURS: 5-10 | RATE (CDN): $150/hr | TOTAL: $750-$1500

  • Angus Icon + logo variations (badges, icons, etc.) rollout

  • 1 concept for review with time for minor revisions (colour changes, minor tweaks, etc.)

  • All pertinent print and/or web-ready files required

  • Printer recommendations (if needed)

  • Timeline: 5 - 7 days

*** IMPORTANT ***

Your feedback is required within 3 business days from the time the digital files for review are sent. Failure to provide feedback within 72 hours will result in a $25/day + GST fee added to your Invoice. If feedback cannot be delivered within this timeline, written consent is required and may result in missed deadlines and/or rescheduling. Thank you for your understanding.

  • Labor fees (consultation, design, art direction, production, copy writing, client services, research, etc.) are estimated at a total of $150.00 CAD per hour.

    Materials costs (fonts, stock and/or photography, printing, project-specific materials, etc.) are the Client's responsibility.

    Project estimates are valid for 30 days from the date of estimate. Project may be re-estimated if, upon receipt of all project elements, the designer determines the scope of the project has been altered dramatically from the originally agreed-upon concept. Printing fees will be estimated separately and payment arrangements will be made between the Client and the printer.

  • Total estimated project cost: $750.00 - $1500.00 + GST (unless stated otherwise).

    A 50% deposit of the minimum quote ($375.00) is required before the project begins. Monthly payments (if needed) will follow until completion.

    IMPORTANT: The 50% deposit is non-refundable, with no exceptions (including changes in timeline, scope, or project termination).

    Payment options:

    • Email transfer (preferred) to: laura@cariboucreative.ca (no password needed)

    • Visa/Mastercard (3% processing fee applies)

    • Cheque payable to 'Caribou Creative Corp.' (must be cashed before starting)

    Remaining balance is due within 15 days of the final invoice. A 19% monthly (228% annual) finance charge will apply to overdue payments.

    Additional payment arrangements: N/A

  • • The Client assumes full reproduction rights upon payment for the completed project. Working files, however, will not be supplied unless discussed in writing and agreed upon in advance.
    • The designer retains personal rights to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes, and the marketing of the designer’s business. Where applicable the Client will be given any necessary credit for the usage of the project elements.

  • The Client shall not unreasonably withhold acceptance of, or payment for, the project. If prior to completion of the project, the Client observes any nonconformance with the design plan, the designer must be promptly notified, allowing for necessary corrections. Rejection of the completed project or cancellation during its execution will result in forfeiture of the deposit and the possible billing for all additional labor or expenses to date. All elements of the project must then be returned to the designer. Any usage by the Client of those design elements will result in appropriate legal action. Client shall bear all costs, expenses, and reasonable attorney’s fees in any action brought to recover payment under this contract or in which Caribou Creative Corp. may become a party by reason of this contract. Caribou Creative Corp. reserves the right to cancel the project in full if terms of the contract aren’t met. The deposit will be retained as the kill fee.

  • The estimated completion date the project is outlined in the timeline below. Any shipping or insurance costs will be assumed by the Client, and any items lost in transit are solely the responsibility of the shipper and receiver. Any alteration or deviation from the above specifications involving extra costs will be executed only upon approval with the Client. Any delay in the completion of the project due to actions or negligence of the Client, unusual transportation delays, unforeseen illness, or external forces beyond the control of the designer, shall entitle the designer to extend the completion/delivery date, upon notifying the Client, by the time equivalent to the period of such delay.

  • The above prices, specifications, and conditions are hereby accepted. The designer is authorized to execute the project as outlined in this agreement. Payment will be made as proposed above.

  • 1) Time for Payment
    Payment is due at each milestone due date as noted in the Payment Schedule. All invoices for billable expenses are payable within fifteen (15) days of receipt. A 19% monthly service charge is payable on all overdue balances of milestone payments and Billable Expenses. Caribou Creative Corp. retains all rights to all intermediate deliverables submitted at each milestone. The grant of any license or right of copyright to the Client is conditioned on receipt of full payment by the Client of the total amount and all Billable Expenses.

    2) Default in Payment
    The Client shall assume responsibility for all collection of legal fees necessitated by default in payment.


    3) Estimates
    If this form is used for an estimate or assignment proposal, the fees and Billable Expenses shown are minimum expenses only. Final fees and billable expenses shall be shown when the invoice is rendered. The Client’s approval shall be obtained for any increases in fees or expenses that exceed the original estimate by twenty percent (20%) or more.

    4) Billable Expenses
    The Client shall reimburse Caribou Creative Corp. for all direct and indirect billable expenses arising from this assignment, regardless of whether the assignment is Cancelled or Terminated. Billable Expenses include but are not limited to costs of commissioning images or subcontracting talent, software or run-time license costs, the payment of any sales tax due on this assignment, any travel, research, postage, and delivery, photocopying, and storage media expenses. The markup charged by Caribou Creative for supervisory and handling time on all Billable expenses shall be 20 percent (20%) of the Billable Expenses incurred.

    5) Client’s Alterations
    There shall be no charges to the Client for revisions or corrections or additions made necessary by errors on the part of Caribou Creative Corp. Any other changes requested by the Client shall be considered the Client’s Alterations if they are requested after the acceptance of the Design. Any changes and additions not due to the fault of Caribou Creative Corp. and requested by the Client before the approval of one of the Designs are not considered the Client’s Alterations. The Client shall be responsible for making additional payments at the rate noted herein for any Client’s Alterations and any other changes in the original assignment requested by the Client. However, no additional payment shall be made for changes required to conform to the original assignment description. The Client shall offer Caribou Creative Corp. the first opportunity to make any changes.

    6) Acceptance Procedures
    Unless otherwise noted in Acceptance milestone dates of the Production Schedule, during the Review Period within three (3) calendar days of a Delivery, the Client shall either accept the deliverable and make the milestone payment set forth in the Production Schedule, or provide Caribou Creative Corp. with written notice of any corrections to be made and a suggested date for completion of the corrections which should be mutually acceptable to both Caribou Creative Corp. and the Client, or provide written notice of assignment Termination if the work is found not to be reasonably satisfactory. The Client can Terminate the assignment only during this Review Period following the Delivery of a milestone deliverable. Any other termination of the Assignment shall be considered a Cancellation subject to the stipulations of Item 7. Caribou Creative Corp. shall designate Laura Prpich and the Client shall designate themselves as the only designated persons who will send and accept all deliverables and receive and make all communications between Caribou Creative Corp. and the Client. Neither party shall have any obligation to consider for approval or respond to materials submitted other than through the designated persons listed above. Each party has the right to change its designated person upon 10 calendar day(s) notice to the other.

    7) Cancellation
    The Client may declare the Cancellation of the assignment for reasons not related to the assignment Termination defined in Item 6. In the event of cancellation of this assignment by the Client, any milestone payments made prior to cancellation shall be retained by Caribou Creative Corp. In addition, if cancellation is prior to the delivery of the Design Comps, a cancellation fee of fifteen percent (15%) of the balance of the Total payments shall be paid by the Client. If the cancellation is later but prior to the acceptance of a Design Comp, a fee of twenty (20%) of the balance of Total payments. If the cancellation is after the delivery of the Initial Version, the cancellation fee shall be one hundred percent (100%) of the balance of all remaining dues. Regardless of when the project is canceled, all billable expenses already incurred by Caribou Creative Corp. or Caribou Creative Corp. is liable to pay for shall be paid by the Client in full. In the event of cancellation, Caribou Creative Corp. retains ownership of all copyrights and any original artwork.

    8) Assignment Termination
    In the event that work-in-process is found by the client not to be reasonably satisfactory in accordance with the Acceptance Procedures in Item 6, the client may pay a termination fee to terminate the assignment. Any milestone payments made prior to termination shall be retained by Caribou Creative Corp. If assignment termination occurs prior to the acceptance of a Design Comp, the client shall pay a rejection fee of ten percent (10%) of the balance of Total payments. If termination occurs after the delivery of the Initial Version, the termination fee shall be 50 percent (50%) of the balance of Total payments. If termination occurs after the acceptance of the Initial Version, the termination fee shall be one hundred percent (100%) of the balance of Total payments. Regardless of when the assignment is terminated, all billable expenses already incurred by Caribou Creative Corp or Caribou Creative Corp is liable to pay for shall be paid by the Client in full. In the event of termination, Caribou Creative Corp retains ownership of all copyrights and any original artwork created by Caribou Creative Corp. However, the Client retains all rights already purchased by Caribou Creative Corp on behalf of the Client from third parties.

    9) Ownership and Return of Artwork
    The Client acknowledges and agrees that Caribou Creative Corp. retains ownership of all original artwork, in any media, including digital files, whether preliminary or final. The Client waives the right to challenge the validity of Caribou Creative Corp’s ownership of the art subject to this agreement because of any change or evolution of the laws. The Client shall return such artwork within thirty (30) days of use unless indicated otherwise below: N/A


    10) Copy Protection
    The Client must protect all final art that is the subject of this agreement against duplication and alteration.

    11) Credit Lines
    Caribou Creative Corp. and any other creators shall receive a credit line with any editorial usage. If similar credit lines are to be given with other types of usage, it must be so indicated here: N/A

    12) Releases
    The Client shall indemnify Caribou Creative Corp. against all claims and expenses, including reasonable attorney’s fees, due to the Client’s uses for which no release was requested in writing from Caribou Creative Corp. or for Client’s uses which exceed authority granted by a release by Caribou Creative Corp.

    13) Modifications of the Agreement
    Modifications of the Agreement must be written, except that the invoice may include, and the Client shall pay, fees or expenses that were orally authorized by the Client in order to progress promptly with the work.

    14) Warranty of Originality
    Caribou Creative Corp. warrants and represents that, to the best of its knowledge, the work assigned hereunder is original and has not been previously published, or that consent to use has been obtained on an unlimited basis; that all work or portions thereof obtained through the undersigned from third parties is original or, if previously published, that consent to use has been obtained on an unlimited basis; that Caribou Creative Corp. has full authority to make this agreement; and that the work prepared by Caribou Creative Corp. does not contain any scandalous, libelous, or unlawful matter. This warranty does not extend to any uses that the Client or others may make of Caribou Creative Corp.’s product which may infringe on the rights of others. CLIENT EXPRESSLY AGREES THAT IT WILL HOLD CARIBOU CREATIVE CORP. HARMLESS FOR ALL LIABILITY CAUSED BY THE CLIENT’S USE OF CARIBOU CREATIVE CORP.’S PRODUCT TO EXTENT SUCH USE INFRINGES ON THE RIGHTS OF OTHERS.

    15) Limitation of Liability
    Client agrees that it shall not hold Caribou Creative Corp. or its agents or employees liable for any incidental or consequential damages that arise from Caribou Creative Corp.’s failure to perform any aspect of the Project in a timely manner, regardless of whether such failure was caused by intentional or negligent acts or omissions of Caribou Creative Corp. or a third party. Furthermore, Caribou Creative Corp. disclaims all implied warranties, including the warranty of merchantability and fitness for a particular use.

    16) Dispute Resolution
    Any disputes in excess of one thousand (1000) CAD dollars arising out of this Agreement shall be submitted to binding arbitration before the Joint Ethics Committee or a mutually agreed-upon arbitrator. The Arbitrator’s award shall be final, and judgment may be entered in any court having jurisdiction thereof. The Client shall pay all arbitration and court costs, reasonable attorney’s fees, and legal interest on any award of judgment in favour of Caribou Creative Corp.

17) Acceptance of Terms
The signature of the designer as indicated directly below and the completed client form shall be evidence of acceptance of these terms:

Laura Prpich, Owner

Signature with two prominent loops and a long horizontal line.

Step 2: The Logo Brief

Please fill out the form below to help me understand your business, goals, and objectives before I start the design process. Once completed, click 'submit,' and I’ll review it and reach out if I have any questions.

Note: The form can’t be saved partially, so please fill it out in one go. If you’re completing multiple briefs, feel free to skip questions you’ve already answered. Thank you!

Do you have files, images or additional inspiration to share?

Step 3: Credit Card Info

  • Payment Policy

    • Credit Card Transactions: A 3% processing fee applies. To avoid this fee, pay via E-transfer, EFT, or cheque.

    • Deposit Requirement: A 50% deposit is required for first-time clients within 24 hours of signing the contract. Deposit receipts will be emailed, and final invoices (adjusted for the deposit) will follow project completion.

    Third-Party Services

    • Credit card details will be used for third-party services (e.g., printing, web hosting) with prior approval for costs. Clients must update credit card details for ongoing accounts (e.g., domain registration).

    Overdue Balances

    • Payments are due within 15 days of the final invoice. Overdue balances incur a 19% monthly finance charge (228% annually).

That’s it! You’re done!

Kindly allow me a day or two to review everything in detail, and I’ll be in touch soon.